Warranty. Support. North American Warehouses.

Need to know

Shipping & returns.

Clear timelines, tracked delivery, and a little room to change your mind.

01

Canada

Standard tracked delivery arrives in 3–6 business days. Orders over $150 CAD ship free; otherwise, a flat $12 CAD rate applies.

02

United States

Standard tracked delivery arrives in 4–8 business days. Orders over $150 USD ship free; otherwise, a flat $10 USD rate applies.

03

Returns

Unused items in original condition may be returned within 30 days of delivery. A prepaid return label can be requested from our support team.

04

Duties & taxes

Canadian orders include applicable taxes at checkout. U.S. orders are shown exclusive of local sales tax, calculated at checkout where required.

Questions about your order?

Email hello@northandform.example and we’ll reply within two business days.

Client Services

Here to assist you

Online checkout is not available at this time. For more information or enquiries about an item, please visit our Instagram or Facebook page, or message us on WhatsApp or Telegram.